Commitment to Quality
Murray-Brown Laboratories’ meticulous and extensive Quality Management System defines the rigorous Standard of Service by which it operates, and is comprised of numerous managerial and technical procedures which are carefully crafted in accordance with meticulously selected and appropriate reference materials.
Every MBL employee must consistently and constantly comply with the processes and procedures set forth by the QMS, in order to ultimately ensure the quality of all testing procedures and related results carried out and produced by MBL, thereby meeting the Standard of Service, resulting in satisfying the requirements of ISO/IEC 17025:2005, the needs of its Customers, and regulatory authorities or organizations providing recognition.
ISO/IEC 17025:2005 is a internationally recognized standard of quality for testing laboratories in the food industry. MBL is audited by a third-party every year to verify continued compliance with the standard. MBLs’ ISO/IEC 17025:2005 Certificate itemizes all analyses/methods for which we are accredited.
MBL expends great effort in ensuring the methods we offer in our catalog of testing services are up-to-date, accurate, and appropriate for our Customers. Unless specified by the Customer in writing, MBL will select the method believed to be the most appropriate for analyzing samples based upon the information given by the Customer. MBL will notify the Customer when a method specified by the latter is believed to be inappropriate or out of date and reserves the right to decline the use of such a method.
MBL also maintains certification for the Microbiological Examination of Water (safe drinking water) by the State of Colorado Department of Public Health and Environment (CDPHE) and will therefore operate in accord with these associated requirements as found in the EPA’s Manual for the Certification of Laboratories Analyzing Drinking Water. This certification requires an audit by the State of Colorado every other year.
MBLs participates in extensive proficiency testing activities in order to provide interested parties and MBL with objective evidence of its capability to produce data that is both accurate and repeatable for the activities listed in its scope of accreditation.
Murray-Brown Laboratories Mission Statement
Our, the Managers of MBL, goals as they relate to the overall vision of our company, Murray-Brown Laboratories, Inc. are: to operate in a way which meets the Standard of Service, which requires performing our tests in a way that only produces accurate results; operate in a manner which is honest and never compromises our ethical values; to work with our Customers in a harmonious, yet appropriate, manner that makes testing easier for them rather than a burden; to providing an approachable atmosphere, thereby promoting an open partnership which allows our Customers to have confidence in our expertise, ethics, and the analytical results and services we provide, thereby meeting their regulatory or other requirements and exceeding their expectations.
We, the Managers of MBL, believe that continued operation in this manner will allow expansion of our Customer base and continue to promote our reputation as respected, honest, and competent members of the community and the food industry.
We, the Mangers of MBL, recognize that our employees are vital in helping us fulfill our Mission and that all employees must have a vested interest in the success of MBL in order to meet the Standard of Service. Therefore we seek to operate with our employees: in a way in which we are available and approachable to them by seeking their input and inviting feedback; accommodates their needs when possible; ensures that they are free from any undue internal pressures and influences that may adversely affect the quality of their work; provides and allows every opportunity for them to continue their education and to thereby grow with us as a Company; rewards such behavior that promotes, supports and aids in MBL meeting the Standard of Service.